Is Your Business Ready for Business-Grade Wi-Fi?

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In today’s business world, having great Wi-Fi isn’t a luxury -it’s a necessity. Businesses, with their varying needs, have personal requirements for what constitutes great Wi-Fi. For some small businesses, consumer-grade Wi-Fi may be sufficient, but many find that business-grade Wi-Fi is more appropriate. As companies grow, there becomes a tipping point where business-grade is necessary. So how do you know if your business is ready for business-grade Wi-Fi? Ask yourself the following questions to find out.

How many devices use your Wi-Fi?

It used to be that only desktop computers connected to your Wi-Fi, but that is no longer the case. With the rise of portable devices such as smartphones, tablets, and laptops, each person may be using your Wi-Fi from several devices. Consumer-grade hardware is designed for just a few people (like the amount that live in a single household) but can’t manage larger amounts of users and all of their devices. This is especially true for sustained usage. Remember that your employees aren’t the only people who expect to be able to connect to your Wi-Fi. One of the first things visitors typically do is look for a Wi-Fi network to connect their smartphones to.

What is the size and shape of your workspace?

The number of access points you will need for your Wi-Fi is dependent on the amount of physical space that needs to be covered, the shape of the area, wall material, and the number of users/devices. In smaller spaces, consumer-grade Wi-Fi is good enough. Larger, oddly shaped spaces benefit from business-grade. If your building’s walls are made of brick, cinder blocks, or cement, you likely need more access points than buildings made of other materials. Make sure you have a strong connection from all locations. It’s annoying to only be connected to Wi-Fi in certain areas of a building and find yourself in a deadzone a few steps later.

Access points for business-grade Wi-Fi tend to be more powerful and flexible. For example, some business Wi-Fi systems can transfer Wi-Fi devices from a crowded access point to one that is less busy. By doing this, everybody’s fast speed remains. If you foresee your range needing to increase, such as renting out more space, it’s easier to add more access points to business-grade Wi-Fi than consumer-grade. Businesses that anticipate scaling up soon are better off with business-grade Wi-Fi.

Do you want guests to have the same quality Wi-Fi as workers?

In households, where consumer-grade Wi-Fi is prevalent, all users share the Wi-Fi equally. In a home environment, if children are slowing down the internet with Netflix or video games, it’s not a big problem. However, a choked business Wi-Fi can cause a lot of problems. Business-grade Wi-Fi allows you network management. You can assign a designated amount of bandwidth to different users so they’re unable to clog the entire connection. You can allow visitors internet access without giving them unlimited access to the network.

How much does the internet affect your employees’ productivity?

For some companies, workers only use Wi-Fi for a few quick tasks. With these types of businesses, if the internet is slow, it won’t have a big impact on how much work your employees get done. Consumer-grade Wi-Fi might be a good choice. For other companies, there isn’t much people can accomplish if the Wi-Fi isn’t working well. The slower your employees work, the less money you make. Wi-Fi troubles can also lead to frustrated, unhappy workers. If fast internet is essential for people to complete their daily tasks, business-grade Wi-Fi is important.

Strong Wi-Fi is a necessity for all businesses. This is especially true for larger businesses that connect a lot of devices (from both employees and visitors) and have a big work area. Also for those where employee productivity depends on a strong connection. The goal is to keep your business-critical technology running smoothly. Consider carefully whether consumer-grade Wi-Fi or business-grade Wi-Fi is the best choice for your business.

Is your business’s Wi-Fi struggling? Give me a call at (828) 290-8237 to discuss a solution.

Travel with Your Tech: What You Need to Know

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Taking a business trip can be stressful at the best of times.  Whether you’re off for an overnight conference, a week’s partnership or a longer project, you essentially pick up your entire business and take it on the road. Besides showing up in the appropriate clothing (which you absolutely packed, right?), keeping your tech up and running becomes your number 1 priority. Take a look at my tech tips for business travelers:

Be careful with free WiFi
Most hotels have free WiFi, as do libraries, cafes, and bookstores. It’s now easy for any business to open their WiFi to the public, with or without a catchy password. Unfortunately, that convenience can come at a huge cost. The wireless network you use to check your email while relaxing with a latte could allow someone to easily capture your information as it travels through the air. Using a VPN can help, as will making sure you connect only to wireless networks that require a password. Once connected, make sure the sites you visit have the little HTTPS lock.

Connect via your cell phone
Hotel WiFi is notorious for being slow or insanely expensive. You may find that your mobile phone allows you to tether or hotspot a connection. That means you connect your laptop to your phone via WiFi or cable and piggy back on its mobile internet connection. Many carriers and phones allow this, but not all. Importantly, if you’re in a foreign country it can also be worthwhile getting a local sim card rather than pay expensive roaming charges.

Don’t forget power adapters
You’ve seen it before…people scrounging around for a charger or cable, huddling around in groups until their device has enough juice to get them through a few more hours. Be sure to pack your correct power adapters and cables, along with any plug/voltage converters required to match your destination. It’s worth carrying your USB charging cables on your person, as many planes and airport shops now offer a place for you to plug in for a quick boost.

Have plans for being offline
Sometimes you simply can’t get online, which will do you no good when you’re checking into a hotel and your booking details are tucked safely away in your cloud email. You can print out essential travel and business details on paper, but if you have a lot or don’t want to carry them, you can also save them to a document.  Emails can be copied and pasted into a Word document, or you can print to PDF by pressing Print > Save to PDF (or similar). Many apps also have an offline mode that allows you to store the information on your computer, including Evernote and Netflix.

Need a tech checkup before you go? Call me today at (828) 290-8237.

Is Your Home Wi-Fi Keeping Up?

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Wi-Fi has forever changed the way we live, work and play. We can surf the internet on the couch or by the pool, look up a recipe in an instant, and even connect our lights to voice control. It’s no wonder it was accepted with open arms, but is your Wi-Fi as good as it needs to be?

10 years after Wi-Fi first made its way into homes with those mysterious rabbit-eared boxes, it’s evolved into a juggernaut of speed and accessibility that we can’t do without. Think about how many wireless devices your home has – the average home has at least 10 devices connected wirelessly to the internet, many have more.

While older devices are typically happy with a slice of slow internet, your newer devices like 4kTVs and media streaming simply can’t function without fast internet. Add in a game console, tablet, a few smartphones and a laptop or two, and your Wi-Fi is suddenly stretched beyond full capacity and struggling to keep up. Yet, most people don’t know how fast their Wi-Fi is, or if it’s working right– they only know how many bars they’ve got.  Unfortunately, counting bars can add up to one big headache.

Here’s why relying on your Wi-Fi bar count might be ruining your internet experience:

Bars measure the wrong thing: While it’s great to know you’ve got a ‘strong’ signal, it would be even better if you could have a ‘fast and available’ signal.  The internet could actually be down and you’d still have full bars because it’s really only measuring how close to the Wi-Fi router you are. That proximity measure doesn’t take into account how many devices are fighting for the same bandwidth or whether there’s any left for you. We can ensure your Wi-Fi isn’t just available, it’s up to the task.

Wi-Fi goes sideways: While next-door’s Wi-Fi can reach the back of their property, it can also go a similar distance sideways into your house. This extra ‘noise’ can disrupt and slow down your own Wi-Fi. In dense areas, your Wi-Fi is basically getting lost in a swirling field of signals, all using the same channel and frequency. It’s a digital crowd which can seriously slow your speeds.   I can fix this by changing your Wi-Fi channel to one with less cross-talk.

Everyone uses the default settings: Most home Wi-Fi uses a 2.4ghz frequency by default. While it makes a plug & play router easy to set up, it does mean you’re not getting the speeds you could be. Switching to the 5ghz frequency means your Wi-Fi is separated from the neighborhood cross-talk. 5ghz is also considerably faster, which is a bonus. I can help you upgrade to a 5Ghz-capable router or switch your existing frequency.

Priority isn’t set: While not Wi-Fi specific, I can also set up “Quality of Service” if your router supports it or supply you with one that does. This allows things like Netflix and Skype calls to always take priority and remain uninterrupted over less important tasks like downloads. You’ll be able to watch movies without those awful buffering jumps and video chat without freezing.

Is your home network not keeping up? Give me a call at (828) 290-8237and I can improve your internet experience.